How can I moderate the user reward redemption requests?
Go to Admin > Rewards and Badges
Click Rewards
Click Redemptions
Here you’ll see all the redemption requests submitted by users
You can Approve or Reject each request directly from this section
You can either approve or reject the redemption requests raised by users here.
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Will the user be able to view the status of the reward redemptions?
Yes, users will be able to view the status of the reward redemptions Reward Section > Redemptions Here, they’ll see if their redemption requests are Pending, Approved, or Rejected — keeping them informed about where they stand in the process.
Should a Reward be redeemed by a user?
Yes, a reward should be redeemed by a user before its end date, to avoid missing it.
Can I add comments before approving or rejecting a reward?
Yes, you can add comments before approving or rejecting a reward requests Go to Admin > Rewards and Badges Click Rewards Click Redemptions Select the specific redemption request Add your comments in the comment box Then approve or reject the request ...
Can I moderate users in bulk?
Yes Use Select All, or select multiple user profile cards and moderate users in bulk. Quick guide: https://app.storylane.io/share/njd6uy5vatue
How can I moderate user functions like content suggestion, comment, select admin, direct sharing, and invite other users?
⚙️ How to Manage Advocate User Rights in Socxo Admin Portal ? Log in to the Socxo Admin Portal ⚙️ Click on Settings in the left pane ? Click on the Users tab at the top ? In the User Roles box, select Advocates ▼ Under the expanded Content ...