How can I moderate the user reward redemption requests?
You can
moderate the user reward redemption requests by going to Admin - Rewards and
Badges – Click Rewards – Click Redemptions – You can see the redemption
requests in this section
You can either approve or reject the redemption requests raised by users here.
Related Articles
Should a Reward be redeemed by a user?
Yes, a reward should be redeemed by a user before its end date, to avoid missing it.
Can I moderate users in bulk?
Yes Use Select All, or select multiple user profile cards and moderate users in bulk.
Can I add comments before approving or rejecting a reward?
Yes, you can add comments before approving or rejecting a reward requests by going to Admin - Rewards and Badges – Click Rewards – Click Redemptions – Add comments before approving
Will the user be able to view the status of the reward redemptions?
Yes, users will be able to view the status of the reward redemptions - whether it is pending for approval/approved/rejected.
How can I moderate user functions like content suggestion, comment, select admin, direct sharing, and invite other users?
Once logged in to Socxo Admin Portal, click on Settings in the left pane. 1. Click on Users tab at the top 2. In the User Roles box, click on Advocates 3. Under the expanded menu of Content Management, you can manage user rights and permissions