Will the user be able to view the status of the reward redemptions?

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• Should a Reward be redeemed by a user?

  Yes, a reward should be redeemed by a user before its end date, to avoid missing it.

• Will the advocates be able to copy the admin comments?

  Yes, advocates can be able to copy the admin comments Quick guide Socxo Advocate Walk-through

• How can I see the engagement, activities and other details of a user?

  ? How to View Detailed User Insights in Socxo Admin Portal Go to User Menu Click on the Registered tab Locate the User Profile Card Click the 3 vertical dots (More Options) Select More Details ? You’ll now be able to view: User Engagement Metrics ...

• How can I moderate the user reward redemption requests?

  Go to Admin > Rewards and Badges Click Rewards Click Redemptions Here you’ll see all the redemption requests submitted by users You can Approve or Reject each request directly from this section You can either approve or reject the redemption requests ...

• Can I add comments before approving or rejecting a reward?

  Yes, you can add comments before approving or rejecting a reward requests Go to Admin > Rewards and Badges Click Rewards Click Redemptions Select the specific redemption request Add your comments in the comment box Then approve or reject the request ...