Do my social media connections on admin need to be refreshed from time to time?

• Related Articles

• Can I manage /edit the social media sharing buttons for my platform?

  Once logged in to Socxo Admin Portal, click on Settings in the left pane. 1. Click on Users tab at the top 2. Scroll down to find Social Media Management Box 3. Click Web Channels/Mobile Channels tab 4. Drag the Social Media Channels’ icons, to ...

• What do I need to know before creating Brand owned sources?

  You need to whether your brand owned pages are connected to the platform or its connection needs to be refreshed. You also need to be the Admin of the Facebook/LinkedIn pages of your brand, or have access to the Instagram and X handles, if you are to ...

• Can I see the shares and engagement stats for my teams on a particular social media channel for a particular date range?

  Yes, you can view the statistics for shares and engagements for your team's activity across a particular social media channel. Go to Admin Dashboard- In shares and engagement graph – Select teams – Select team – Select From date – Select To date – ...

• How can I redirect traffic to company website rather than social media brand pages, when someone clicks on the content my users have shared?

  Once logged in to Socxo Admin Portal, click on Settings in the left pane. 1. Click on Analytics tab at the top 2. Scroll down to find Traffic Settings Section 3. Activate the toggle Redirect traffic to Landing Page On activating the toggle, the users ...

• Can I enable or disable content sharing to a particular social media channel?

  Yes, you can enable or disable content sharing to a particular social media channel by going to Moderate Content – Click on Three dots and enable/disable social media channels