Should a Reward be redeemed by a user?

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• Will the user be able to view the status of the reward redemptions?

  Yes, users will be able to view the status of the reward redemptions Reward Section > Redemptions Here, they’ll see if their redemption requests are Pending, Approved, or Rejected — keeping them informed about where they stand in the process.

• How can I moderate the user reward redemption requests?

  Go to Admin > Rewards and Badges Click Rewards Click Redemptions Here you’ll see all the redemption requests submitted by users You can Approve or Reject each request directly from this section You can either approve or reject the redemption requests ...

• What should I do before resetting user points?

  ? Before Resetting User Points, Please Ensure the Following: ? Inform your users in advance Use email and other internal communication channels Ensure everyone is aware of the upcoming point reset ? Check for pending or ongoing reward activities ✅ ...

• Can I associate badges to a reward?

  Yes, you can associate badges to a reward while creating a reward Quick guide: Gamification - Rewards & Badges | Socxo Admin

• How can I create a reward?

  Go to Admin > Rewards and Badges Click on the Rewards tab Click New Reward button Enter the Reward Name Choose to assign rewards by Points or Badge Select the Teams this reward applies to Choose a Reward Icon or upload your own image Set the Start ...