What should I do before resetting user points?

What should I do before resetting user points?

🔔 Before Resetting User Points, Please Ensure the Following:

  1. 📢 Inform your users in advance

    • Use email and other internal communication channels

    • Ensure everyone is aware of the upcoming point reset

  2. 🎁 Check for pending or ongoing reward activities

    • ✅ Review if there are any pending reward approvals

    • 🎯 Verify if there are any ongoing reward campaigns

    • Related Articles

    • Why and when should I reset user points?

      ⚖️ Why reset points? To ensure all advocates start fresh and participate on a level playing field This encourages fair competition and motivates equal engagement from everyone ⚙️ How to reset points: Go to Settings Select Points Click on Reset Points

    • Can I search of a particular user?

      Yes Use the search button in the User Menu to search a particular user Quick guide: https://app.storylane.io/share/njd6uy5vatue

    • Can I reset a user’s password?

      Yes ? How to Reset a User’s Password in Socxo Admin Portal Go to User Menu Click on the Registered tab Locate the User Profile Click the 3 vertical dots (More Options) Select Reset Password ✅ The user will receive an email with instructions to set a ...

    • Can I disable, block or delete a user?

      Yes. ? How to Disable, Block, or Delete a User in Socxo Admin Portal ? Go to the User Menu ? Click on the Registered tab ? Find and open the User Profile ⋮ Click on the 3 vertical dots (More Options) ? Choose to Disable, Block, or Delete the ...

    • Should a Reward be redeemed by a user?

      Yes, a reward should be redeemed by a user before its end date, to avoid missing it.