Content Moderation
Can I Pin or Highlight a published content?
? Yes, you can Pin or Highlight a published content Go to Moderate Content Click on the Published tab Click the three vertical dots (⋮) on the desired content Click Pin Blurb ✅ Your content is now pinned and highlighted for advocates. Quick guide ...
Can I change category for a published content?
Yes, you can change category for a published content Go to Moderate Content Click on the Published tab Select the content you want to update Click on Category Choose the new category you want to assign ✅ The content will now be re-categorized ...
Can I unpublish a particular content?
? How to Unpublish Content in Socxo Go to Moderate Content Click on the Published tab Select the content you wish to unpublish Click Unpublish ? Unpublished content will now be available under the Unpublished tab.
Can I reject content from Pending Tab?
Yes, you can reject content from Pending Tab Go to Moderate Content Click on the Pending tab Select the content you want to reject Click on More Options (⋮) Click Reject
How can I edit or manage my content categories?
Edit or Manage Content Categories in Socxo Go to Admin Settings Click on the Categories tab Browse the list of categories Click Edit next to the category you want to manage ? You can now rename, enable/disable, or change the type ...
Can I delete a content from the new tab?
Yes, you can delete a content from the new tab Go to Moderate Content Navigate to the New tab Click on the three dots (⋮) next to the content you want to delete Click Delete Click Yes to confirm ? The content will be permanently removed from the ...
Can I enable or disable content sharing to a particular social media channel?
Yes, you can enable or disable content sharing to a particular social media channel. Go to Moderate Content Find the content you'd like to manage Click on the three dots (⋮) next to it Enable or disable sharing for specific social media channels ? ...
Can I enable or disable sharing for a particular content?
Yes, you can enable or disable sharing for a particular content by going to Moderate Content – Click on Three dots and enable/disable sharing options Quick guide How to moderate content | Socxo Admin
How can I pin or highlight a content for my advocates/users?
Yes, you can Pin or highlight a content for your advocates/users. Go to Moderate Content Locate the content you wish to pin Click on the three dots (⋮) next to the content Select Pin Blurb ? The content will now appear pinned at the top for your ...
Why should I Tag my content?
Adding tags to your content will help you to identify the content Quick guide Create and Manage Content | Socxo
Can I include point plan for a particular content?
Yes, you can include point plan for a particular content Go to Moderate Content Select the content for which you want to assign a point plan Click on Edit Point Plan Choose the desired Point Plan from the list Click Assign Quick guide Create and ...
Can I change or create categories for a content?
Yes, you can change or create categories for a content. Go to Moderate Content Select the content you want to update Click on Categories Change the category or create a new one as needed ✅ The content will be updated with the selected category. Quick ...
Can I decide if a content should go out to a particular team or teams?
Yes, you can decide if a content should go out to a particular team or teams Go to Moderate Content Select the content you want to assign Click on Teams Choose the team(s) you want the content to be visible to ✅ This ensures the right content reaches ...
Can I change the title, description and Image for a content?
Yes, you can change the title, description and Image for a content. Go to Moderate Content Select the content you want to edit To change the Title, click on the Title box and update the text To change the Description, click on the Description box and ...
Will the advocates be able to copy the admin comments?
Yes, advocates can be able to copy the admin comments Quick guide Socxo Advocate Walk-through
Can I add admin comments for my advocates?
Yes, you can add admin comments for your advocates. Go to Moderate Content Select the content you want to comment on Click on the Add Comment box Type your comment Press Enter to submit Quick guide How to moderate content | Socxo Admin
Can I moderate content in bulk?
Yes, you can moderate content in bulk by going to Moderate Content –> Click New Tab –> Click Select All You will be able to moderate the content in bulk.