Can I reset a user’s password?

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• Why and when should I reset user points?

  Reset points before starting any new reward program - to ensure that all advocates start participating on the same level - offering a level playing field for all Reset User Points from Settings -> Points -> Reset Points

• Can I configure user passwords and manage password complexity and password expiry?

  Once logged in to Socxo Admin Portal, click on Settings in the left pane. 1. Click on Users tab at the top 2. Scroll down to find User Password Configuration Box 3. Activate the toggle Set Password Expiry 4. Select the Number of Days after which you ...

• Can I change my password?

  Yes, you can change your password under Settings Menu

• Can I change user role and team once they have registered?

  Once logged in to Socxo Admin Portal, click on User in the left pane. 1. Click on the “Registered” tab at the top-left side 2. Click on the Search icon at the top, type the name of the user, who will be assigned to the intended team, and hit Enter 3. ...

• Can I search of a particular user?

  Yes Use the search button in the User Menu to search a particular user