Can I reset a user’s password?

Can I reset a user’s password?

Yes

🔐 How to Reset a User’s Password in Socxo Admin Portal

  1. Go to User Menu

  2. Click on the Registered tab

  3. Locate the User Profile

  4. Click the 3 vertical dots (More Options)

  5. Select Reset Password


✅ The user will receive an email with instructions to set a new password.


    • Related Articles

    • Can I configure user passwords and manage password complexity and password expiry?

      ? How to Configure Password Expiry and Complexity in Socxo Admin Portal ? Log in to the Socxo Admin Portal ⚙️ Click on Settings in the left pane ? Select the Users tab at the top ? Scroll down to find the User Password Configuration box Set ...
    • Why and when should I reset user points?

      ⚖️ Why reset points? To ensure all advocates start fresh and participate on a level playing field This encourages fair competition and motivates equal engagement from everyone ⚙️ How to reset points: Go to Settings Select Points Click on Reset Points
    • Can I change my password?

      Yes, you can change your password under Settings Menu
    • What should I do before resetting user points?

      ? Before Resetting User Points, Please Ensure the Following: ? Inform your users in advance Use email and other internal communication channels Ensure everyone is aware of the upcoming point reset ? Check for pending or ongoing reward activities ✅ ...
    • Can I change user role and team once they have registered?

      ? How to Assign a User to a Team in Socxo Admin Portal ? Log in to the Socxo Admin Portal ? Click on User in the left pane ? Click on the “Registered” tab (top-left) ? Click the Search icon, enter the user's name, and hit Enter ? The user’s ...